I mean, you just got to think about, realistically, how many places can withstand a Taylor Swift concert. By Chantal Da Silva Ticketmaster is facing mounting scrutiny, including from lawmakers and state authorities, over its sale practices after outcry from Taylor Swift fans over website outages and. UNIDENTIFIED . That day, Ticketmaster received 3.5 billion system requests, causing its app to crash for many users; some who were in the process of buying tickets with their codes were unable to complete their . Ticketmaster's parent company Live Nation said that they should have done a "better . Market data provided by ICE Data Services. Others noted how tickets were immediately available on the resale site StubHub. So it's, like, theoretically your best shot at hearing - I don't know - like, an early hit like "Tim McGraw" or something on top of the stuff she's made since COVID. All rights reserved. Fix your problems!" More than 3.5 million fans registered for the chance to buy Swift tickets, and 1.5 million were invited to participate in Tuesday's ticket sale for a crack at seats on the 52-date tour. People skipped work and school for this and y'all knew what kind of traffic to expect and once again y'all have failed," one person tweeted. Yes, Ticketmaster Appears to Have Crashed Just Ahead of The Taylor "8 billion people in the world and every single one of them is ahead of me in the taylor swift ticketmaster queue apparently," another wrote. CHANG: OK, so what is Ticketmaster saying about all of this? I talked to Dean Budnick. Ticketmaster meltdown for Taylor Swift tickets sparks outrage | CNN We can't get enough of these Amazon faves and they're all under $30. Tickets to Taylor Swift's upcoming tour went on sale Tuesday but Ticketmaster crashed almost immediately, making it impossible for many fans to buy tickets and sending thousands of Swifties into all-out pandemonium.. Snagging tickets to the "Eras Tour" Swift's first tour in four years, and just as many original albums was never going to be easy. But it seems Ticketmaster still hadnt done enough to prepare for the demand, and now, fans who had prepared for the Verified Fan presale are stuck dealing with the companys frustrating technical issues. Further, Capital One, who also planned to release tickets to cardholders only, rescheduled its presale to Nov. 16 at 2 p.m. local venue time. Lawmakers Demand Ticketmaster Be Broken Up After Taylor Swift Ticketing Crash News November 16, 2022 5:19 PM By Chris DeVille Tickets for Taylor Swift's gargantuan Eras Tour (which has. That's right. This will ensure an optimal shopping experience. Usual $60 nosebleed seats are reportedly being resold for $700. Visit our website terms of use and permissions pages at www.npr.org for further information. Like a few weeks ago, I was one of the lucky few to cop Blink-182 tickets, you know LIMBONG: At a reasonable price because, like, people were stressing out about how much they were costing. Taylor Swift's fans caused Ticketmaster to crash and lawmakers are LIMBONG: But - so under the Obama administration, it cleared all the regulatory hoops and even withstood some scrutiny in 2019. Taylor Swift Fans Crash Ticketmaster Site - Variety registered for the program will be notified if theyve been selected for a presale code or if theyve been placed on a waitlist before tickets go on sale widely. CHANG: Right. Snagging tickets to the "Eras Tour" Swift's first tour in four years, and just as many original albums was never going to be easy. "Sitting in a paused queue for over 2 hours for Taylor Swift Eras Tour tickets is my villain origin story," one fan wrote on Twitter. They got their special little codes and were all set to go, but just the sheer amount of people on the website caused it to, like, crash, slow down and kick people out of line. Follow her on Instagram and Twitter. Taylor Swift fans crash Ticketmaster site in presale meltdown 02:10 Nov. 17, 2022, 10:25 AM PST / Source: Variety By Variety Ticketmaster has issued a lengthy explainer about what led to the. I already moved my shift so I could be able to do the presale, and now I'm not going to be able to get tickets. Ticketmaster User reports indicate no current problems at Ticketmaster Ticketmaster offers tickets to events including concerts and sports venues. In tears of joy, they secured the maximum four tickets at $169 each. Purchasing via other means creates the potential for possessing an invalid and/or counterfeit ticket.. The presale tickets were only for so-called verified Swift fans, aimed at ensuring that loyal Swifties can get tickets to the stars big show through a special presale code. This will ensure an optimal shopping experience.. Some fans who were able to get in still didn't wind up with tickets right away. Others tweeted about Ticketmaster's services and website in general. Why Verified Fan Is Ruining the Concert Experience | Time Is Ticketmaster down or not working? Current Ticketmaster.com status The problems appear to have begun around 9 a.m. Eastern time, as those trying to get in the online queue were unable to. Some people even got kicked off the website while attempting to complete their purchase and had to rejoin the thousands waiting in the queue. Two of us didn't even get access. Images of two error messages, both of which this journalist's best friend received while trying to get their tickets :'), i literally cannot understate how disappointing this has been like i waited in the queue and FINALLY got in only to be told that i cannot buy a single tickets because their codes broke. ET. And, finally, on Thursday (Nov. 17), company officials announced they had decided to cancel the general ticket sale scheduled for Friday blaming a surge of unregistered fans and billions of bots for the failure. Ticketmaster said more than 3.5 million people pre-registered for the presale, which it said was "the largest registration in history." But, it said, usually only 40% of invited fans actually wind . CHANG: Well, I mean, it's not just Taylor Swift, right? announced that its been forced to delay the presale release of West coast concert tickets until 3 p.m. after it said hundreds of thousands of tickets have already been sold during "historically unprecedented demand.". About 15% of fans attempting to buy Swift tickets experienced some type of disruption while trying to buy tickets or were unable to do so because of the site crash, according to the Ticketmaster blog. People were stuck waiting in the queue for hours with "2000+ people ahead" of them. Ticketmaster (@Ticketmaster) / Twitter A daily briefing on what matters in the music industry. The TaylorSwiftTix Presale was announced to begin Tuesday, Nov. 15 at 10 a.m. local venue time. SwiftsU.S. tour, which launches in March in Arizona and ends in August in Los Angeles, has 52 concert dates; Swiftrecently added17 dates to the original tour announcement. we HAD the tickets in our cart, ticketmaster booted us off the website, we got back in the cue and it brought us right to the front, we went to type our code again and it said it was invalid.. At one point, it appears Ticketmaster may have temporarily stopped sales in order to address the problems. The massive demand for presale tickets for Taylor Swift's latest concert tour crashed Ticketmaster on Tuesday. Despite the issues, the company says it has sold hundreds of thousands of tickets already, but when the sales are for the giant stadiums that Swift will be playing at, that may not be as impressive as it sounds. That's right, after months of (somewhat) patiently waiting, Bay Area fans will finally get the chance to experience Beyonce's Renaissance . 2, owns venues, No. Indeed, Downdector logged thousands of reports of . JAY LENO SUFFERS SERIOUS BURNS IN CAR FIRE. After more than an hour in the queue, many people reported that a message had appeared on the page saying the queue had been paused. Im still seeing a lot of frustrated fans waiting in queues on Twitter, though. Copyright 2023 CBS Interactive Inc. All rights reserved. But, as Swift fans shared on social media, things didn't go as planned. CHANG: All right. / MoneyWatch. GHOST continues to elevate and reaffirm its status as one of the world's most esteemed and celebrated creative forces. Will Musks Removing X/Twitter User-Blocking Feature Get It Kicked Off Apple and Google App Stores? Ticketmaster Issues Explanation After Taylor Swift Ticket Chaos - TODAY The company's support account tweeted that fans . If its a consumer protection violation and we can find exactly where the problems are, we can get a court order that makes the company do better. When there is no competition to incentivize better services and fair prices, we all suffer the consequences," she tweeted. one wrote. The authoritative record of NPRs programming is the audio record. Ticketmaster Fan Support. Taylor Swift Ticketmaster Crash Caused By Bots - Billboard "Thank you for your patience as we continue managing this huge demand," the company said. DEAN BUDNICK: If you look at it structurally, you have a company that, No. The following policy is designed to ensure your satisfaction and understanding of the purchase process on our sites and mobile applications, including without limitation www.ticketmaster.com, www.livenation.com, www.ticketmaster.ca, and www.ticketexchangebyticketmaster.com (collectively, the "Site"). LIMBONG: OK. Ticketmaster has pointed to the level of demand for Swift's "The Eras Tour" as a major factor in the crash, claiming that the company's website saw more than 3.5 billion requests, which . He and his Consumer Protection team will use every available tool to ensure that no consumer protection laws were violated," Skrmetti's tweeted Wednesday. Find Machine Gun Kelly tour schedule, concert details, reviews and photos. Taylor Swift's fans are outraged after tickets for her upcoming tour caused Ticketmaster to crash. Once your request has been fulfilled, we will immediately process your credit card and assign sets. Swift, who just released her album Midnights,has set 52 dates for her U.S. Eras Tour. The West Coast presale was pushed back several hours, and the Capital One presale which was expected to be even bigger than the Verified Fan presale was postponed until Wednesday. Ticketmaster declined to comment on the record. Ticketmaster's pre-sale tickets for "The Eras Tour" opened to fans with registered codes at 10 a.m. local time for venue location on Tuesday, Nov. 15. Ticketmaster said in a statement Tuesday on Twitter that the presale ticket crash happened after its website was met with "historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale.". Tennessee's attorney general has separately said he is launching an investigation after his office was flooded with complaints over Ticketmaster's website's crashing Tuesday as Swift fans, known as "Swifties," raced to buy tickets for the Eras tour. This will ensure an optimal shopping experience," Ticketmaster Fan Support tweeted. ICE Limitations. Ticketmasters explanation for the crash that it misjudged demand for presale tickets and was ill-prepared for the millions of fans that tried to log in is not likely to satisfy Klobuchar and the bi-partisan criticism that the company is cutting corners due to its massive marketshare in the concert space. Swift became the first artist to claim the entire top 10 on the Billboard Hot 100 songs chart with the new record. #Ticketmaster #TSTheErasTour Im now in the back of the queue and debating what I did to deserve this pic.twitter.com/Wx4ksQzpDs. Ticketmaster gives update after website crashes amid 'unprecedented demand' for Taylor Swift tickets By Frank O'Laughlin, Boston 25 News Staff November 15, 2022 at 5:32 pm EST NOW PLAYING ABOVE Ticketmaster website crashes ahead of much-anticipated release of Taylor Swift tickets And I remember there were concerns about that merger back then. In addition to sharing grievances, fans joked about the ticket-buying process, causing "Ticketmaster" to trend on Twitter. With little inventory left and even bigger crowds expected Friday, on Thursday Ticketmaster and Swifts team decided to cancel the final onsale. Man facing up to 20 charges in Brampton hit-and-run crash that left 6 injured, including 2 children . Taylor Swift fans are truly seeing Red after a massive surge in demand for presale tickets for her new tour led to major issues on Ticketmaster Tuesday. All presale codes and links sent via text will still work at that time, according to This text may not be in its final form and may be updated or revised in the future. Purchase Policy - Ticketmaster Help Ticketmaster offering refunds after Jimmy Buffett cancels Charleston In a letter to Michael Rapino, the president and CEO of Ticketmaster's parent company, Live Nation Entertainment Inc., Sen. Amy Klobuchar, D-Minn., expressed serious concerns about the state of competition in the ticketing industry and its harmful impact on consumers., Ticketmasters power in the primary ticket market insulates it from the competitive pressures that typically push companies to innovate and improve their services, said Klobuchar, who is the chair of a Senate subcommittee on antitrust issues. Heres Everything That Weve Learned So Far. He and his Consumer Protection team will use every available tool to ensure that no consumer protection laws were violated," the AG's office said in a tweet. listen to CityNews 680 live anytime and get up-to-the-minute . The crush of fans flocking to Ticketmaster to try to nab presale tickets for Taylor Swift 's upcoming 2023 "Eras Tour" in the U.S. caused the site to become inaccessible for thousands on . That meant that instead of having 11 East Coast shows go on sale at the same time (10 a.m. EST), Ticketmaster was now putting 21 shows on sales at once. Still, the company did sell more than 2 million tickets that day the most ever sold for a single artist in a day and Ticketmaster has agreed to not allow Swift tickets to be sold on any of the secondary resale sites it controls, restricting markups to fans on its service. may be experiencing intermittent issues, Taylor Swift versus Ticketmaster: the latest on the tour that may break up a giant, Live Nation-Ticketmaster to disclose full ticket prices upfront, Beyonc fans may be the next to release their anger at Ticketmaster, Senators and Swifties take on Ticketmaster in Washington. My friend had Ticketmaster crash about 8 times while waiting for the Taylor verified fan presale and is *still* in the queue nearly an hour later but hundreds of tickets are already on stubhub for thousands $$$ for our date alone. Some said they have been waiting in line for nearly four hours and still haven't had the chance to choose tickets. Those who received a code were told that they would have exclusive access to purchase tickets starting at $49 up to $449. Downdetector only reports an incident when the number of . Daily reminder that Ticketmaster is a monopoly, its merger with LiveNation should never have been approved, and they need to be reigned in. What is going on with Ticketmaster is an example of why we need strong antitrust enforcement! For those that managed to actually get through, many got error messages saying their codes were invalid or associated with a different account. Aspiring concertgoers who weren't able to secure tickets this week took to Twitter to air their frustrations, and called on Ticketmaster to waive fees associated with their purchases to compensate customers for the inconvenience of having to return to the site at a later date. The demand for presale tickets for Swift's upcoming tour caused the ticketing service Ticketmaster to crash, which caused fans to flood TikTok with complaints about the whole fiasco. Ticketmaster additionally said that West Coast on-sales for Los Angeles, Las Vegas, Santa Clara and Seattle originally scheduled for 10 a.m. PT Tuesday will now be taking place at 3 p.m. PT, with queues opening 30 minutes prior. pic.twitter.com/EVVAB1AMHy. FOXBORO, Mass. For an optimal experience visit our site on another browser. Fans of Taylor Swift were frustrated when they went online Tuesday to purchase tickets for the music stars upcoming stadium tour and found that Ticketmaster was experiencing an array of technical issues caused by historically unprecedented demand., Fans who registered for Swifts presale were emailed a special code and instructed to head to Ticketmaster at 10 a.m. for a chance to score early seats, but when users arrived on the website, they were greeted with a message that read, Were sorry! Taylor Swift Ticketmaster Crash Caused By Bots - Billboard On Tuesday afternoon, Ticketmaster said that the presale has led to historically unprecedented demand for tickets with millions showing up to the presale. It's just like nobody knows anything. Live Nation - she's talking about the entertainment company that bought Ticketmaster back in 2009. Taylor Swift presale crashes Ticketmaster website The investigation will also cover what some fans allege was subpar customer support during the snafu. OC Woman Killed In Double-Fatal Highway Crash: CHP; Lake Forest, CA News Variety and the Flying V logos are trademarks of Variety Media, LLC. Ticketmaster faced "historically unprecedented demand" as tickets for Swift's stadium tour went on sale on Nov. 15. According to Ticketmaster, about 3.5 million fans pre-registered for Taylors Verified Fan program the largest registration in history, the companys blog claims. "We waited over an hour for t swift tickets, we finally get to buy the tickets and @Ticketmaster SAYS SOMETHING WENT WRONG AND WE HAD TO RESTART IT ALL OVER AGAIN! You take my hand and drag me head first Ticketmaster: Buy Verified Tickets for Concerts, Sports, Theater and Events And I don't know - same, if you remember, with Bruce Springsteen fans. It talks about how, like, there was just an unprecedented amount of fans on top of a, quote, "staggering number of bot attacks," which strained their website during the presale. "Being stuck in the ticketmaster queue really has you wondering how different your life you be if you never listened to Our Song on the radio in 2006 that one time," one Twitter user wrote. 1, has artist management, No. That can result in the types of dramatic service failures we saw this week, where consumers are the ones that pay the price.. Since then, it appears to have opened back up. Monopolies wreak havoc on consumers and our economy. In just a moment, you'll be automatically redirected to our homepage.". it sucks. I am not saying it happened, but we are going to make absolutely sure it didnt. Skrmetti's office did not respond to a request early Thursday for further comment. After 20 minutes, he was pushed to a sale at 3 p.m. PT. Contact Julia Reinstein at julia.reinstein@buzzfeed.com. Daily reminder that Ticketmaster is a monopoly, its merger with LiveNation should never have been approved, and they need to be reigned in. Outage reports surged at. Ticketmaster set to face Senate Judiciary Committee - ABC News Later Tuesday, Ticketmaster said demand for tickets was "historically unprecedented," with "millions" of fans attempting to purchase theirs. Ticketmaster outage and reported problems map. By using this website, you accept the terms of our Visitor Agreement and Privacy Policy, and understand your options regarding Ad Choices. "What is going on with Ticketmaster is an example of why we need strong antitrust enforcement! The Eras Tour is her first since the 2018 Reputation stadium tour; last year, Swift canceled her Lover Fest tour because of the COVID pandemic. CHANG: So you may be too young to remember this, Andrew, but back in the '90s, when I was in high school, I remember when Pearl Jam tried to take on Ticketmaster. If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage. "Hundreds of thousands" of tickets have been sold so far, it said. Powered and implemented by FactSet. According to one user, "customer service wasn't available.". Lawmakers are taking notice 03:12 'We're just going to have to charge more': Celebrity chef weighs in on tipping 02:21 The next. LIMBONG: And Representative Alexandria Ocasio-Cortez tweeted that Ticketmaster is a monopoly and its merger with Live Nation shouldn't have been approved in the first place. Opening acts for the U.S. leg of the tour are Paramore, Haim, Phoebe Bridgers, Beabadoobee, Girl in Red, Muna, Gayle, Gracie Abrams and Owenn. According to Ticketmaster, Verified Fan is supposed to combat the ever-growing number of bots on the site that buy up large quantities of tickets and then resell them for high prices. In response to the frustration, Ticketmaster issued a statement: "There has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale.". Skrmetti said at a news conference Wednesday he was launching an antitrust probe after the presale debacle prompted widespread frustration, NBC affiliate WSMV of Nashville reported. Ticketmaster estimates that with uninvited guests and massive armies of bots, about 3.5 billion requests were made requesting access to the presale, causing the system to meltdown. Taylor Swift Fans Crash Ticketmaster Site - Variety Combs is currently celebrating the release of his new album, Gettin' Old--a companion to his acclaimed 2022 record, Growin' Up.Produced by Combs, Chip Matthews and Jonathan Singleton, Gettin' Old further establishes Combs as one of music's most authentic and . "There has been historically unprecedented demand with millions showing up to buy tickets for the TaylorSwiftTix Presale," Ticketmaster said in a Along with the press release, Ticketmaster announced modifications to the rollout, like the West Coast sales being pushed to 3 p.m. from 10 a.m., and the Capital One sale being rescheduled to Nov. 15. If you have already secured tickets, you are all set, the ticketing service said in a tweet. Taylor Swift fan frustration continues as RBC Avion ticket codes go IE 11 is not supported. Its no surprise that demand was going to be high for The Eras Tour, given Swift hasnt gone on tour since the Reputation Stadium Tour in 2018 and had to cancel her planned Lover Fest tour because of the pandemic. #Ticketmaster #TSTheErasTour I'm now in the back of the queue and debating what I did to deserve this," another tweeted. As of 1 p.m. Hes submitted several accepted emoji proposals to the Unicode Consortium. Responding to the news in a tweet from Billboard, Swift wrote, "10 out of 10 of the Hot 100??? NPR transcripts are created on a rush deadline by an NPR contractor. Swifties took to Twitter on Tuesday to document their issues. Photo by Jeff Kravitz/FilmMagic. It is common for some problems to be reported throughout the day. "I have work at 3:30 today. Ticketmaster. 12 Fans of Taylor Swift were frustrated when they went online Tuesday to purchase tickets for the music star's upcoming stadium tour and found that Ticketmaster was experiencing an array of. New Jersey Representative Bill Pascrell actually said that he was trying to get into the presale, too, but couldn't get through. Mar 3, 2022 Due to overwhelming demand during today's @BTS_BigHit BTS GLOBAL OFFICIAL FANCLUB ARMY MEMBERSHIP Presale, all tickets for the @AllegiantStadm shows have been purchased. More than 3.5 million fans registered for the chance to buy Swift tickets, and 1.5 million were invited to participate in Tuesdays ticket sale for a crack at seats on the 52-date tour. "ticketmaster better waive all the fees because theres no reason why we should pay for services that dont work,"@greatbrittswift wrote. Company officials say, however, it wasnt pre-registered fans buying tickets who caused the crash on Tuesday, but that tens of millions of uninvited fans and billions of bots trying to access the sale early were to blame. Taylor Swift fans' complaints over Ticketmaster site prompts - CBS News Swift is slated to perform at Gillette Stadium in Foxboro on May 19, May 20, and May 21. Two of us didnt even get access. She hasn't toured since 2018 because of COVID. This is a developing story. Last week, Taylor Swift announced that she was adding eight more shows, on top of the additional 17 shows the star has already tacked onto The Eras Tour, according to a Ticketmaster added that hundreds of thousands tickets had been sold, despite the widespread reports of the website errors. Despite doubling the number of shows that it was now selling tickets for, Ticketmaster didnt increase the window of time it would need to process the large uptick in volume. People skipped work and school for this and yall knew what kind of traffic to expect and once again yall have failed. Hey, Andrew. 4 min read Taylor Swift Tour Sales Crash Ticketmaster, Leaving Fans 'Heartbroken' Amid "historically unprecedented demand" for tickets, Taylor Swift fans are. They'd try to book only venues that did not use Ticketmaster. Taylor Swift's The Eras Tour presale crashed Ticketmaster - The Verge 2023 Variety Media, LLC. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. This Purchase Policy applies to any . While some reported success, many others found the Ticketmaster homepage to be down. Taylor Swift Fans Caused Ticketmaster To Crash Over 5000 Times The companys support account tweeted that fans may be experiencing intermittent issues and that its urgently working to resolve problems. The Capital One presale, which had been scheduled for Tuesday, is being rescheduled to Wednesday. One user was "beyond heartbroken" after Ticketmaster was "unable to process" her payment. The demand for presale tickets for Swift's upcoming tour caused the ticketing service Ticketmaster to crash, which caused fans to flood TikTok with complaints about the whole fiasco. . Early into the chaos, the company tweeted that it was "aware fans may be experiencing intermittent issues with the site and is urgently working to resolve" the problem. See Pentatonix In Irvine, Holiday Tour Dates Announced For 2023 But he announced he would postpone that concert after being hospitalized in Boston.
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