My son also contracted hand foot and mouth disease while there, I am 99% convinced it had to do with the poor hygiene of the water/facilities Room - Our room had several broken items: a ceramic table that has been glued together, the washing line and the towel hooks in the room is coming off wall. Find more info about the property in the questions and answers. 3 restaurants (main buffet, Dominican and Brazilian), 3 bars and 1 snack, plus the access to the bars and pool of our sister Caribe Club Princess Hotel. Handicrafts: painting, coloring, drawing, modelling clay Dances: fun dances for kids. Check-out: 12:00. The big pool with the swim up bar was a very cloudy dark green colour the first few days we were there but this was rectified and it returned to a gorgeous lagoon blue colour. Pic's look beautiful on website and the place looks amazing till you get here 3 main concerns about this resort is: 1, if you don't speak Spanish then you will be ignored by 80% of the staff. Tropical Deluxe Princess - All Inclusive features 3 outdoor pools and a children's pool. Air circulation is minimal - the ceiling is covered in fans, none of which are turned on. If you're traveling for work, we'll sort the most popular Are any cleaning services offered at Tropical Deluxe Princess? Pool with a view by Federico Espinal. Balcony We thank you again for your comments as they help us to keep improving. Best regards Federico Espinal . Estimado Juan. jewellery or designer clothing isn't worth packing as these thieves know exactly what they want and not.. just a big disappointment to our holiday from start to finish. To sum it up in very few words as possible. First, I was steered towards two rooms in the Caribe part of the hotel/resort. We invite you to join our community visiting our Facebook & Instagram fan pages Hotel Tropical Deluxe Princess to become part of our family and interact with our staff. Note des clients : 85% . I would not recommend The rating is based on the hotel, room, grounds and room. Everything else was mediocre at best. The ceiling is leaking water and we have a pool of water on the floor in our room several times. He was amazing and made our visits so enjoyable. Lots and Lots of rum. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. We don't understand what all the complaints were about. The food was delicious and the Nopal(Mexican restaurant) and Fogo ( Brazilian restaurant) were delicious and the ambiance was amazing in both places . Rude staff 5. Tropical Deluxe Princess, Apr 10, 2023 We will forward your gratitude and greetings to our staff members you mentioned as they will be happy hearing from you. in the Buffet Workers attended other race rather than their own first and better So many other things but these were a few. A magical world under the sea. We will forward your greetings to Winston as he will be happy hearing from you. Mini disco: the kids can also dance before heading off to bed. However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Additionally, to get to our room we need to use a set of stairs that have been broken and are taped off with caution tape. Property is on or right next to the beach. more. Gracias por valorarnos. Please see our partners for more details. Almost Paradise! Met many families on the resort who had fallen ill from unclean air-con units unit in rooms or food poisoning. Again we appreciate your comments as they help us to continue improving. It is always important to report every anomaly you found during your stay while the guest is still in house. 1 Kids Club with water park and pool (4 to 12 years old). 7) WIFI - worked everywhere and we had no need to upgrade. Click to reveal There are a lot of negative reviews but I think these are unfair and I would be happy to stay at the resort again. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Learn windsurfing taking classes with a professional instructor. We spoke to the (Manuel Zamora) maitre' d and the chef (Fernando and Leonardo) and explained that 6 of us were veggie and they ensured they made special meals for us that catered to our needs. Thiefs - if you leave anything of value in the room. We have the best Tropical Deluxe Princess Excursions departing from the lobby on a daily basis. We stuck to one of the main pools and it was a lovely big size, understandably busy at peak points in the day but still very enjoyable. Wonderful holiday! The most helpful contributions are detailed and help others make better decisions. A big bonus, especially seen as though we had teenagers in our group! We are glad that you choose our hotel as your tourist destination as well as for the compliments regarding our hotel facilities. I came with friends and had a terrible experience. 5 Apr 2023 Wednesday 5 Apr 2023 Wednesday 2 adults 1 room Home Dominican Republic Hotels (5,913) Punta Cana Hotels (1,440) Punta Cana Resorts (50) Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. We hope to have another opportunity to be your host again in the future. Tea/Coffee maker The Kids club is not well maintained, shelves are empty, there are minimal toys. They're also applicable regardless of the comment's tone. I didn't feel comfortable swimming in those so we tried to spend our time at the kids pool. Definitely worth to go. Reach your goals, ask for a hobie cat and start sailing! In our experience, they were also pretty disorganized. By the way we went with Thompson but never again. Thank you for sharing the comments of your stay at Tropical Deluxe Princess. Thank you for your feedback. There is still glass on the steps on day 2, of which I finally brushed away myself. Want to enjoy the magnificent beaches of the Dominican Republic by kayak? Inclusion of La Cava Gourmet restaurant and Platinum Restaurant Mediterranean restaurant. There are more places to choose from in the, tropical princess beach hotel punta cana, tropical princess beach resort and spa, tropical princess punta cana, hotel tropical princess beach, Frequently Asked Questions about Tropical Deluxe Princess. This year's princess party is on June 15 and has two sessions (10 a.m. - noon and 12:30-2:30 p.m.). The people were quite inviting and the food was quite good especially for it being included. language, whether its just a rating or contains comments as well, etc.). Tropical Deluxe Princess - All Inclusive is home to Higuero, which features international cuisine and garden views. 6) COCKTAILS - simply delicious!! The entertaining "Calle Caribena" with a large variety of shops and interesting offers to do shopping more agreeable, full equipped spa, a large selection of daytime leisure activities at the pools in addition to beach activities and water sports are complemented with the access to the Princess Tower Casino (located at Bvaro Princess Hotel) and Areito Disco. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. We highly appreciate your comments that will be taken for sure as a constructive critique in order to take corrective action and avoid a similar situation in the future with other guests. 8,6 The comprehensive facilities at Tropical Princess include 3 swimming pools for adults and children, a varied and carefully selected local gastronomy thanks to the wide range of 7 restaurants and 9 bars, one of them open 24 hours a day. dominican republic and punta cana in particular are hard to beat. The beach is very close to the hotel/restaurant good pool bar. kids club but we didn't use it). We will be back again to see Yafreisy, Jennete, Zugeidy and Digital again!!!! Thank you for your comments. We booked a taxi to take us to Macao beach for the day and that was just heaven on earth. However we believe in second opportunities and we would love to receive you again on your next trip to Dominican Republic, we assure that we will make as much as we can in order to give you the best holidays ever and you will never regret. Wedding packages available. We are looking forward to welcome you again on your next trip to the Caribbean. Free Wi-Fi is available throughout the property. Dominican restaurant because the food and staff were lovely. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Kind regards, Federico Espinal General Manager Tropical Deluxe Princess. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. This website is using a security service to protect itself from online attacks. Thank you for taking the time to share the comments of your trip to Tropical Deluxe Princess. There is a poor selection of food and what is there was barely warm and lacked flavour. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Thank you for sharing the comments of your stay at Tropical Deluxe Princess. Grab your favorite book and become Belle with this beautiful costume perfect for Halloween or pretend play. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Poorly maintained, unsafe, multiple issues. Dominican Republic Ski-In / Ski-Out Hotels, The Luxury Collection Hotels in Dominican Republic, Lopesan Hotels & Resorts in Dominican Republic, Margaritaville Hotels in Dominican Republic, InterContinental (IHG) Hotels in Dominican Republic, Majestic Hotels Group in Dominican Republic, Luxury Bahia Principe Hotels in Dominican Republic, Be Live Collection Hotels in Dominican Republic, Dominican Republic Hotels with Free Parking, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts Dominican Republic, All Inclusive Hotels in Dominican Republic, All Inclusive Resorts in Dominican Republic, Hotels near Hispaniola Aquatic Adventures Punta Cana, Hotels near PUNTO VITAL Masajes y Biomagnetismo, Hotels near (STI) Santiago Municipal Airport, Hotels near (JBQ) La Isabela International Airport. We travelled as a group of 10, 2 families consisting of 4 adults and 6 children aged 16, 14, 9, 5, 4 and the youngest 2 years old. Just 25 km from Punta Cana airport, the resort is surrounded by a magnificent palm grove and is located right on the beach, making it ideal for happy family vacations. 1. Free mini golf (there are other sports facilities and. What food & drink options are available at Tropical Deluxe Princess? We hope to have the privilege to be your host again on your next trip to the Caribbean. DO NOT GO HERE!!! Send me emails with travel deals, special offers, and other information. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Staff are not in the rooms with the children, they are left to wander throughout there. Youll live an incredible experience. Check-in: 15:00. -I can't eat nuts and took a bite out of a pastrie that had peanuts inside because it want labled. more, Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. San Juan Shopping Center is 15 minutes drive away. The staff speaks multiple languages, including Spanish and French. We traveled to the Dominican Republic this August with a family group of 23 adults and Children. We highly appreciate that you brought all these issues to our attention, in order to take corrective action and avoid similar situations in the future with other guests. Dear Angelcake65. On the other hand, we do apologize for any possible inconvenience you might have experienced while you were staying within us. Just returned from this hotel and had wonderful experience. Are there opportunities to exercise at Tropical Deluxe Princess? EVER, EVER, EVER. Don't believe any good reviews you read on this resort. Claim your listing for free to respond to reviews, update your profile and much more. We want to express our most sincere apologies for any possible inconvenience you may have had while you were staying here with us. We LOVE princess resorts in the DR. We were greeted by nice welcome drinks, I didnt pay to Upgrade for anything so we just normal service. Dear Now221. Air conditioning Old, falling apart. No plugs for sink bathroom fittings broken and rusty. On a sour note.when we left and were at the airport ready to pay our departure tax a hundred US was missing from my wallet.The lock boxes are key entry, not electronic codes soafter unpacking and going through everythingstill no hundred. This place takes all of the Caribbean's best bits and rolls them into one. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Tropical Deluxe Princess - All Inclusive Carretera Arena Gorda, Bavaro, 23301 Punta Cana, Dominican Republic - Great location - show map 8.2 Very Good 1,297 reviews Great pools, decent food (with good hours of availability), great restaurants for dinner Amanda United States of America Great location! One room only was cleaned once in 8 days. Thank you for your feedback. I wanted to stay for at least a month. It is an excellent hotel for the price paid. Which popular attractions are close to Tropical Deluxe Princess? The beach & water is the best youll ever see, clear, turquoise, white sandahhh! They're 3 big pools to swim in too..one was sporty with volleyball and such, one had a swim up bar and one was quiet and relaxing..again, something for everyone! After you book, we'll provide details so you can contact the property directly. We are extremely happy that you choose our hotel as your tourist destination and we highly appreciate all the recognition you give to our service in general. No, there is no casino at this property, but Casino Diamante Punta Cana Grand (10-min walk) and Princess Tower Casino Punta Cana (18-min walk) are nearby. Please visit our guest service department in the main lobby, they will do as much as they can to please you and try to change your perception about our service. 148.72.208.168 They are very strict on their luggage weight, especially returning - you pay if you are over. Many are missing, and more would fall each time my son got in the water. Tropical Princess Beach Resort & Spa has a Caribbean garden atmosphere with shade provided by palm trees, sinuous swimming pools, pleasant huts and all the other ingredients needed for an unforgettable holiday. There are similar hotels available. I would give it an honest 3.5 stars. As a Customer Service enterprise that we represent, we always want clients to have their best vacation ever meanwhile they are staying with us and we are deeply sorry to read that you did not enjoy your holidays in a 100% way as consequence of this experience lived. "Beautiful resort. You have. There are 3 pools which cater to all typesone pool on the, Scottish wedding in Tropical Princess Feb 1st, 2010. You will have access to 3 tennis courts that you will find in the Caribe Deluxe Princess, as well as sports equipment to play. Get your kayak and enjoy the amazing Caribbean beaches and scenery. and we almost always had bacon. Ariel & Aurora Dress Up Trunk. Best to keep to the la carte restaurants to avoid disappointment as the buffet restaurant is like a cattle herd and if your vegan then don't bother with the buffet restaurant as the cooks/chef doesn't really understand what vegan is or there requirements. Entertainment mostly Spanish they do not care about anyone else they dont try. Pools and beach area was very clean. Dear Fbkelly15. Our, Dominican Republic Ski-In / Ski-Out Hotels, Grand Palladium Hotels & Resorts in Bavaro, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts in Dominican Republic, All Inclusive Resorts in Dominican Republic, Hotels with Kitchenette in Dominican Republic, Family Beach Resorts in Dominican Republic, Hotels near Hispaniola Aquatic Adventures Punta Cana, Hotels near PUNTO VITAL Masajes y Biomagnetismo. Ariel & Aurora Dress Up Trunk. 11 Restaurants. I would dread to think of the chaos when the hotel was actually full. This Resort is the worst resort you will ever stay at. Tea/Coffee maker We highly appreciate that you bring these important issues to our attention as it is the best way to improve the quality of our service. Thank you for sharing the comments of your stay at Tropical Deluxe Princess. Cribs (on request). Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy. by Federico Espinal, Dear Michelle. The childrens mini disco was disappointing. Gerente General. Is parking available at Tropical Deluxe Princess? Like I said I have been in Punta Cana Cabo Rivera maya and all the stuff try to be friendly and make you feel welcome. The ice cream shop only opens at 4pm. View all View all photos (6,114) Traveller (5942) Room & Suite (655) Dear Bryangil Thank you for sharing your vacation comments. All rights reserved. Never recommending anyone to Tropical Deluxe Princess Resort, I normally dont do reviews BUT I had to for this resort. After check in, I asked if we could be booked for different restaurants in the evening that have a La carte and Nina was very helpful, she managed to book us for every night to go something. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. . We were given fresh towels everyday. are all poor. All in all we only lasted 3 days at the resort and ended up paying a hefty fee ($1550+) to change resorts. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Located in the Caribe Deluxe Princess. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Reviews of Tropical Deluxe Princess - All Inclusive Carretera Arena Gorda, Bavaro, 23301 Punta Cana, Dominican Republic #40 of 129 hotels in Punta Cana Guests' Choice See the property Languages: Traveler type: Sort by: Verified guest reviews from real Bookers Real Bookers. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Any anomaly is always important while you are still in the hotel as this will allow us to take immediate corrective action and try to change your perception as we have a customer service department always ready to offer assistance. Price: you can ask at the Front Desk. We can assure you that you will have great fun while you stay in shape listening to music during your vacations. by Federico Espinal. All bathrooms come with shower, and housekeeping is offered daily. The beach buffet was crowded but it is because it is set in too small of a area. Dear JodieB1260. Yes, dry cleaning and laundry service are offered to guests. Avalon Casino (located at Grand Bvaro Princess), with shuttle service. Cute, but when they are walking across the tables that are set and waiting for people to sit at it feels a bit gross. Babysitting service (with extra charge). 2, rooms are very damp to the point it makes your clothes damp and smelly from air-con not working correctly. Moreover, please remember that if you have any concerns, doubts or issues, you can contact our guest service department during your stay as it's the most efficient way in which we can help you. everything you need for your holidays! Outside of normal hours, you can get equipment from our entertainment team. The only nice thing about the resort was the coffee shop and the ice cream shop. Airport shuttle services are not available at Tropical Deluxe Princess - All Inclusive. The resort is updated, clean and the food is good. The Dominican Republic is often considered as one of the best destinations for practising golf. 14. The 7 restaurants at Tropical Deluxe Princess - All Inclusive offer a main buffet and Italian, Asian, Tex Mex, Dominican and Brazilian cuisines are offered in these 7 restaurants; while the 9 bars serve national and international drinks. There is also a coffee shop, a creperie and a 24/7 sports bar. Gracias por valorarnos y por haber escogido Tropical Deluxe Princess como su destino vacacional. Concerning your perception about our service, we honestly understand your point of view and we want to express our deepest apologies if you did not feel satisfied with the service we offered but we totally disagree as most of our guests have an excellent perception of our services. The room was not cleaned prior to arrival. Service hours: 09h a 17h. At Tropical Deluxe Princess we have a large number of ping-pong tables for you. Food was bland and my wife got very sick after eating here. A great game for testing your ball skills in the pool. Discover Swig Drinks' exciting summer lineup, featuring Flirty Flamango, Pink Bahama, and Summer Splash. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. Punta Cana International Airport is a 20-minute drive away. Tropical Deluxe Princess Beach Resort & Spa - Punta Cana All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online. The smell first then we had a look around the tiny hole we were expected to spend the next 14 gays in. 1. Posted by John Francis Mencarini on Oct 14, 2021, Oct 14, 2021 Would you like to take part in the tournaments organized by Princess Hotels? We have been to many resorts over the past 20 years all over the Caribbean. Saludos cordiales, Federico Espinal. Sport area (2 tennis courts, multipurpose court, soccer field, mini golf, archery, table tennis and petanque). So we went to Italian, Mexican which was nice, Chinese ( they cook the food in front of you) also Dominican restaurants. Anyhow, we appreciate and respect your point of view and we will discuss each point expressed by you in our weekly meetings in order to take all the necessary measures that let us to improve our quality and avoid a similar situation in the future with other guests. 178.62.196.228 Try signing in with CONNECTED_THIRD_PARTY_NAMES or use another email address. And forget the gym as the gear in there came out the Arc.The only good point of our holiday was the loverly beach. I have given five stars based on my experience alone because we had the best holiday and ultimately thats all I care about. Only thing I didnt like was the lack of drink service on the beach. NOT a 4.5 star. The beach area had lots of cover It could easily be more than a 3 star resort. Cordial greetings, Federico Espinal General Manager Tropical Deluxe Princess. There didnt appear to be enough staff. By creating an account, I agree to the Expedia, By signing into my Expedia Rewards account, I agree to the Expedia, To finish creating your account, please click the link we just sent to. Gracias por valorarnos y por haber escogido Tropical Deluxe Princess como su destino vacacional y por los comentarios positivos sobre nuestra propiedad y las ventajas que ofrece. Tropical Deluxe Princess - All Inclusive Carretera Arena Gorda, Bavaro, 23301 -, - - 8,2 1 293 The beach was amazing!!! Tropical Deluxe Princess. Lots of entertainment The rooms where clean, tidy and well keep up. Description. I have travelled in a variety of accommodations - backpacker hostels, airbnbs, 3 star resorts and 5 star. When you wait for the trolley the locals will cut you off and they dont care that you are waiting longer just like by the bar or buffet. In reference to the language barrier we regret that you were not able to communicate in your native language with our employees but it is important to mention that most of our personal who are in direct contact with guests speaks more than two foreign languages, included English and French as the main ones. This was our first time in Punta Cana and will be our last visit here, thanks to this resort. You can wait for a drink 20 min and they just ignore you and will take care of the Spanish speaking or locals. Would not stay here again and I do not recommend. You can sort and/or filter them by time of year, review score, and more.
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