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Email the completed form to billing.collections@santamonica.gov. Payment Methods Go to the Payment Methods page for more detail regarding payment options. Contact WISE & Healthy Aging to apply. Santa Monica GIS Data Alumni Portal: School of Medicine; Alumni Portal: School of Veterinary Medicine; Alumni Portal: School of Arts and Sciences; Alumni Portal: School of Graduate Studies; Visitors. The vendor must provide an interface that will allow the city to update requirements for bill messages and bill inserts on an as-needed basis. santamonica.gov - Maps and GIS Dataset. Santa Monica Police Department Holding Motorcycle Safety Enforcement Operations August 16th & 18th. Everything you need to know about water and wastewater services in Santa Monica. 15. Welcome to the Portal - smgov.net Apartments for Rent in Santa Monica, CA with Utilities Included 40. Utility Billing General Information Utility billing is managed by the Billing & Collections Office in the Revenue Division. Your account number is located in the Account Information section in the upper left corner of your bill. 50. One of our top providers for connectivity. To submit a one-time payment via e-check, debit card or credit card, clickhere. Underground Utility District. Pay and manage your bill or contact our staff for financial assistance. PDF Map Gallery The city maintains a gallery of printable PDF maps for public use. See full report of core web vitals and technology stack analysis of utilityportal.santamonica.gov. Guide to Utility Bills Need help understanding your utility bill? The majority of the delinquent notices are issued in September and October. 1685 Main Street City Hall East Building Santa Monica, CA 90401 : Monday to Thursday: 8:30am to 5:00pm : Alternate Fridays: 8:30am to 4:30pm : 310-458-8224 extension 1 : Billing.Collections@smgov.net : www.smgov.net/utilitybilling Everything you need to know about trash and recycling services in Santa Monica. 61. WISE & Healthy Aging, 1527 Fourth St, 2nd Floor, Santa Monica, CA 90401. Provide logical access security measures to restrict access to information resources not deemed to be public. 53. The vendor shall test the developed documents prior to going live. The City is seeking a vendor to provide bill redesign, print and mail services that can accommodate a broad range of customization and process service requests from multiple billing systems. This is where you can find information on your trash collection schedule, recycling best practices for our green city, bulky item pick up and more. Project Detail - OpenGov Santa Monica, CA on 10-25-2023 - St. George's University CITY OF SANTA MONICA IS NOW ONLY ACCEPTING ELECTRONIC BID SUBMITTALS 1.1. Trash collection and recycling are a core City service that residents can depend on. Santa Monica, California is a city. By using the "Login" button below, you accept, without limitation or qualification, these Terms and Conditions of Use. 33. Utilityportal.santamonica.gov most likely does not offer any adult content. Utility billing is managed by the Billing & Collections Officein theRevenue Division. Pay your water, sewer, and resource recovery & recycling bills online. Structure Type Location 117 401152M Utility Pole Marina Del Rey 118 1261153E Utility Pole Santa Monica 119 1638928E Utility Pole Santa Monica 120 1464084E Utility Pole Santa Monica 121 958246E Utility Pole Santa Monica Information on how to set up trash and recycling services for your commercial business. You will receive a confirmation email to activate your account once you have successfully completed this step. Data is replicated to its disaster recovery facility, providing a scheduled point in time backup of the data to ensure integrity; 62. Make secure online payments. Watching conditions 24/7 in high fire risk areas. Business licenses are issued throughout the fiscal year. 54. These services include, but are not limited to, printing, folding, sorting, inserting, sealing, validating, preparing, transporting, mailing, and the option for custom bill design. Sunny Wang. 1. Businesses canaddressunpaid or incorrect payments without incurring the penalty if they provide the information voluntarily and before the City or any other California municipality has raised the issue or initiated an inquiry. Event Time. Trash collection and recycling are a core City service that residents can depend on. The City must have the ability to view and approve sample bills online before they are printed and mailed. 29. Latest News. Address updates must be reported and/or transmitted to the City on a regular basis. Data and Databases - Open Data and Maps | California State Water Install antivirus software on all systems commonly affected by malicious software (particularly personal computers and servers). For details visit How to Apply for New Service. You can pay by mail or electronic transfer. Project Detail - OpenGov Utility Rates Check out the most up-to-date list of fees and rates. Intelligent bill messages based on customer type. If you're planning to clean out your garage ordownsizing before a move, rent a container from the City of Santa Monica. Enter your email to sign up for news and updates from the city. Procedures and safeguards exist to protect against unauthorized access to systems resources . FIRST TIME USERS - click the "Create an Account" link below and follow the instructions. If you forgot you password, go to thelogin page and click theForgot your Password? linkto reset it. c. Credit Balance The vendor should print additional text on the statement when the balance is negative. If you are using a Browser other than these listed, you will need to upgrade your Browser to a supported version to access and use this site. You currently have an active utility account, You are applying for service under the same account name, Your current active utility account number or address, The date of you would like your service to be transferred. The vendor should use all relevant fields of information from the bill file and perform any programming and/or calculations necessary to produce the bills. You can view and download your utility invoices by registering online atutilityportal.santamonica.gov. These bills require only a single envelope and single inserts. Santa Monica City Council approved funding for our Digital Inclusion Pilot on October 27, 2015. The city maintains a gallery of printable PDF maps for public use. 20. Messages should also be able to be saved for reuse. FAQ What is GIS? Hours of Operation: 24 hours a day, 7 days a week. Utilityportal.santamonica.gov provides SSL-encrypted connection. The vendor must be able to perform intelligent inserting. Email: info@wiseandhealthyaging.org. Only the following Browsers are supported: Internet Explorer 11 (32-bit only), latest versions of Chrome, Edge, Firefox and Safari. Vendor must provide information about environmentally friendly practices and utilize environmentally responsible paper stock, including at a minimum post-consumer recycled content and/or Forest Stewardship Council certified fiber. If you are opting to waive the deposit, the W-9 form will not be required (. Generate audit logs which are retained. Provide specific details about the archive system: d. Process for viewing archived bill images, e. Process for exporting and sending archived bill images to customers. The City currently bills utility customers through the NorthStar v6.8 billing software system. Provide specific information about the interface and include graphics and details about the process and timing for new requests and updates to existing requests. Banner Self Service Login; . The vendor must be able to provide proof of current security certification(s) or third party review; 63. For your convenience, you may apply for low-income rates by completing the Application for Low-income Allowanceand submitting it with supporting documentation by any of the following means: Please click to access utility billing Frequently Asked Questions. To reach us by phone, call 3-1-1 within city boundaries or (866) 311-SaMo from outside of Santa Monica. Enable software defined security (security automated with APIs and code). General Information 6. SaMoMAP is a online map that displays GIS layers like parcel information, zoning, land use, city services, mobility, environmental, and utilities layers. Family and Friends; . But it is that fantastic stretch of coastline that makes Santa Monica one of Southern California's favorite destinations. Certification Regarding Debarment 12. Schedule an appointment at the City Hall counter by clickinghere. 42. California Water and Wastewater Arrearage Payment Program City of Santa Monica :: My Account Login - smgov.net Only the following Browsers are supported: Internet Explorer 11 (32-bit only), latest versions of Chrome, Edge, Firefox and Safari. Taking preventative action through tree-trimming and other inspections. The City must be able to track all jobs and files throughout the production process (i.e., before, during and after processing) utilizing an online portal provided by the vendor. A deposit and/or a business license and an IRS form W-9 may also be required. - Utilityportal Santa Monica City of Santa Monica :: My Account Login NorthStar is your power hub for customer self service web portals supplying electrical energy to residential, commercial and indus. 35. Past due, final, and shut-off notices for delinquent payments are sent on an off-cycle basis. Suppression could be on a one-time or ongoing basis. 27. The City of Santa Monica is seeking proposals from electric vehicle service providers to install, operate and maintain public DC fast charging stations (DCFCs) on City-owned property to meet the rapidly growing demand for electric vehicle charging throughout Santa Monica. The vendor must have the ability to print supplemental messages, codes and other information on the bills, notices and envelopes at the Citys direction. Provide a process to handle these types of situations. Santa Monica, California is as large as it has ever been. 38. Specific requirements are listed below: a. The COVID-19 pandemic has made it difficult for many Californians to pay their bills due to job loss and other hardships. Provide procedures for identifying and correcting issues and exceptions. The NorthStar system also includes billing for CUPA, affordable housing, stormwater fee, refuse only accounts, and fire inspections. Keeping our customers informed about PSPS events. Map Services. Project Detail - OpenGov If you are a new user you may register for a free Citizen Access account. Santa Monica Bay Restoration; CalEPA; Search; California Extended Water and Wastewater Arrearage Payment Program. 2. 49. Bid Specification/Scope of Work 5. Visit the Water Resources website to learn How to Reduce Your Bill, which includes how to check for a leak and water saving tips. Ensure antivirus mechanisms are actively running and cannot be disabled or altered by users, unless specifically authorized by management on a case-by-case basis for a limited time period. These configuration standards apply to all applicable system components. 21. Check out this helpful guide. The City of Santa Monica bills for utilities (water, sewer, and resource recovery & recycling) every two months. Backups of systems and software used in the delivery of Services are replicated to its disaster recovery facility so that recovery can take place when there is a disaster; and. Call the interactive voice response system at (844) 818-1592. The tax on prepaid wireless services is 9%. Jason Peterson, Director of Network Services . Our electronic plan review process increases efficiencies, reduces costs, and accelerates community development. Information on the New State Organics Recycling Law. Vendor must disclose any subcontracted work. Easily access building operations information, services and submit service requests. August 18, 2023 11:13 AM. 3. Your access to and use of Santa Monicas ePlan is subject to the following terms and conditions, as well as all applicable laws. Customer Portal. Los Angeles surrounds the rest of Santa Monica with Venice to the south, Pacific Palisades and Brentwood on the northern side, and West Los Angeles and Mar Vista to the east. Submit an application (some departments require registration and login to submit an application). Your Resource Recovery & Recycling team is committed to providing cost-effective solid waste . Customer addresses must be validated and updated by the vendor using CASS (USPS-certified) software. In 2015 Santa Monica had its largest population ever. Enter your email to sign up for news and updates from the city. For details visit, Its important to discontinue service in a timely manner as you will be responsible for the bill until we receive your request. Vendor must identify and use the lowest cost postage alternative for each item mailed based on size, weight, zip code and other relevant factors. 25. Investing in Ongoing Enhancements to Improve Water Quality at Santa Monica Beach. Welcome to the Portal. Audit trail history is retained and in line with business requirements. Welcome to Santa Monica! Vendor must provide unlimited customer support to City personnel during the hours of 8:00AM-5:00 PM Pacific Standard Time at minimum. utilityportal.santamonica.gov - City of Santa Monica :: My Acc - Sur.ly 17. How do I stop water service? The selected vendor must have the ability to accept daily bill files from multiple software programs in their current format, using the current transmission methods and adapt to technological upgrades. The Consultant should also indicate what percentage of the scope of work is expected to be completed by each individual or pay classification included in fee proposal. For details visitHow to Discontinue Service. If you are a senior citizen, you may qualify for a utility users tax exemption through the Wise & Healthy Aging Center, please contact them at (310) 394-9871. The Permit Services Center is open 8:00 a.m. - 3:00 p.m. Monday through Thursday. Need help understanding your utility bill? For more information regarding the business license process, please clickhere. Jump to Section: FAQ Online In-Person By Mail By Phone To submit a one-time payment via e-check, debit card or credit card, click here. Please reference the Pricing Table (attachment). The City currently bills utility customers through the NorthStar v6.8 billing software system. b. Auto-Pay The vendor should print additional text on the statement when the customer is on auto-pay and using e-bill. If you are a senior citizen, you may qualify for a utility users tax exemption through the Wise & Healthy Aging Center, please contact them at (310) 394-9871. The vendor must accept inserts printed by the City or other vendors, and provide insert printing service as needed. If you are on the CARE program with another utility company, you may qualify for a rate reduction. Once you have logged in, click on the Bills & Payments tab, select AutoPay, and then click on (+) Add Schedule to enter your recurring payment information. Detected 4 technologies on utilityportal.santamonica.gov, with an awesomeness score of -1/100. The City of Santa Monica bills for water, sewer, and resource recovery & recycling utilities every two months. SaMoMAP is a online map that displays GIS layers like parcel information, zoning, land use, city services, mobility, environmental, and utilities layers. The hourly rates should be fully burdened (include fringe benefits, indirect costs and profit). If you are using a Browser other than these listed, you will need to upgrade your Browser to a supported version to access and use this site. The Spanish settled Santa Monica around 1769. This is where you can find information on your trash collection schedule, recycling best practices for our green city, bulky item pick up and more. Your access to Santa Monicas ePlan is in consideration for your agreement to these Terms and Conditions of Use, whether or not you are a registered user. City of Santa Monica Summary. Introduction 2. 65. The Farmers Market processes approximately 495 invoices on a monthly basis or 5,932 annually. If you do not wish to make an appointment, you may submit your payment via the Finance Drop Box located outside of the entrance of City Hall East. EA2021-894: Southern California Edison Santa Monica District, April 5-9, 2021 Page 6 of 10 Structure No. We're working every day to reduce wildfire threats and improve safety throughout Southern California by: Updating our grid with fire-resistant poles and other equipment. Terms and Conditions 7. There is an exemption for low-income seniors over the age of 62 and low-income individuals with disabilities. GETTING STARTED||ACCEPTING A TASK||DOWNLOADING APPROVED PLANS. Insert detailed statement/scope of work and deliverables including reporting requirements. Almost all city-maintained GIS data is available for download on the city'sGIS Open Data Portal. This site is designed to allow existing customers to renew their annual preferential parking permits and/or keep track of parking citations. Utility payments can be submitted in person at City Hall via the following options. We are located at 1444 4th St. in the GoSaMo Center. The City reserves the right to reject poor quality materials. The City manually adjusts and re-prints bills for various reasons, e.g., leaks and misread meters, and therefore the City requires the ability to pull a bill from production processing. The vendor must be able to customize the billing statement based on the service type being billed. Project Detail - OpenGov New customers must complete an application. Living Wage Ordinance 11. Check out the most up-to-date list of fees and rates. The vendor must provide the capability to suppress the printing of bills and/or envelopes for certain customers, based on City requirements. Event . August 15, 2023 2:52 PM. santamonica.gov - Santa Monica 311 classifies broadband as a . 6. Santa Monica, California is the 337th largest city in the United States as of 2015.