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There are several very important features of your product for both buyers and sellers that are STILL not working since your recent migration nearly two months ago. Did you find it helpful? If you see an alert that tickets are no longer available, it's possible another buyer bought them or the . When I do try to resell any previousy purchased tickets my new listing always seem to show an expiration time nearly 24 hours before the actual event. Please access the Play Store app for your device before installing apps." Then follow the steps to accept and view your tickets. The only other time I have purchased through stubhub, the tickets showed up directly in the app so I really don't know how this all works.. TLDR: Bought tickets on stubhub, app says they are ready, cant find my tickets. Here are some helpful workarounds that should work whenever StubHub app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. Tap first drop-down menu to see it. Don't forget to redeem a StubHub coupon code. StubHub Selling Fees Calculator: Understand In-Detail Buy and sell event tickets on the world's largest ticket marketplace. Privacy Policy. Tickets sold via ticketmaster app and stored but NOT able to transfer them for 3 months. The pandemic broke Stubhub's back and their customer service is atrocious right now. Determine the listing price: Decide the price at which you want to sell your tickets. Transfer email states tickets have been transferred but I didnt get an email have checked junk and used several key words to search for, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. 2. this app FanProtect Guarantee: Trusted by people worldwide, we back every order so you can buy and sell tickets with 100% confidence. You will not get a refund as StubHub only gives refunds if an event is cancelled, not because a buyer changes their mind and does not accept tickets. No. If you are experiencing difficulty accepting an invitation for tickets that a friend has transferred to you, ask your friend to cancel the ticket transfer invitation through their Ticketmaster account and try again. Privacy Policy. User agreement change . First time to sell tickets. Sorry we couldn't be helpful. 11-02-2022 07:31 AM 2 Reply Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. StubHub app not working? crashes or has problems? | 2023 Solutions I would like to be able to list my tickets all the way up to the event start time like I was able to in the past. Prices may be higher or lower than face value. Ticketmaster support says they will get back to me in 48 hours so that's useless, and based on how the call with stubhub customer support went last night, if i tell them again that I can't find my tickets they're just going to throw their hands up in the air and give me a refund for my 2 tickets (which would not even cover just one ticket now). Customer service all the way to your seat, 2000-2022 StubHub. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. I bought tickets to an event that's not until April 2022. Danielle is the author of this solution article. StubHub outages reported in the last 24 hours. Peter Calgary, Other Reviewed Aug. 11, 2023. This is the 'Ready' date in the order details (see, Make sure you spelled the email address on your StubHub account correctly, If you have multiple email addresses, double-check you're looking at the right one. Cannot activate "Accept Tickets" button - StubHub Community If some required sections are blank, click the pencil next to the addresses to fill them in. Email: customerservice@stubhub.com. Yes Important Information. As long as you transferred the tickets AND confirmed the transfer in your Stubhub account (which it appears you have done), you're all set. for more info). After the switch, you will enter the email address you use to access the community in order to reset your password. In most cases, tickets aren't issued until 24 hours before the event. StubHub's penalties if you can't deliver tickets you sold Select "Sign in." Purchased tickets in June 2021 and the app keeps saying they're ready to be accepted. Some teams, venues, or artists put delivery delayson tickets issued to original buyers. Suddenly Seat geek calls and leaves messages that they've been trying to reach me and simply tells me to create a seat geek account and that the ticket master tickets are NO Longer good, or they sold the show to us so Now you have to switch everything over to seat geak to even get your tickets. Help us improve this article with your feedback. Find the show you want to see and check out. ", Enter your email address, the access code, and your phone number. No. Download the this app app today for amazing experiences right at your fingertips! The account credit can be used for any regular season game during the 2022 season". I will not be able to go to this event and spent way too much money to lose it. Error that something went wrong on StubHub : StubHub Make sure your account info is completely filled out. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. See if you're entering barcodes exactly as they appear on the tickets. . After the switch, you will enter the email address you use to access the community in order to reset your password. Last updated 4 hours ago | Posted in Selling Tickets. Yes No Still Need Help? Got e mail from Alejandra saying I got the tickets. Musikhalle Markneukirchen Betriebs- und Service GmbH, Markneukirchen, Sachsen. Reddit, Inc. 2023. You'll get your ticketsby the end of the day on your order's expected arrival date. Browse StubHub Community. This Clears both data and cache. 2.2 What Are the TicketsCandy Fees? How do mobile tickets work? All Rights Reserved. Didn't get Mobile transfer ticket email : StubHub Yes Since I have season tickets I don't need any more tickets for the 2022 season. If these steps didn't fix the problem, please contact us so we can help. Cookie Notice I talk to customer support for an hour and at first they tried to just say "sorry you didn't get your tickets, heres a refund" After a lot of pushback from me, they then said they could try talking to the seller. If none of these work, you might have to pay the Stubhub penalty for your inability to deliver the tickets. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. LTE/3G/2G (auto connect). Event ticket and parking pass not included. Accept. Last night it said they were ready on the stubhub app, but the email to accept the transfer was sent to one of the apple "relay" address which is supposed to forward to my email. Lindsay is the author of this solution article. Find your order." Enter your email address, the access code, and your phone number. StubHub | Where are my Mobile Transfer Tickets? - YouTube Some teams, venues, or artists put delivery delays. Mobile ticket Use the StubHub app Tap 'My tickets' then the order StubHub Seller FAQ | UNItix All rights reserved. You will enter your community username and new password and done! Help us improve this article with your feedback. Philadelphia Eagles Tickets | NFL 2023 Tickets & Schedule | StubHub Prices may be higher or lower than face value. this app is the worlds top destination for ticket buyers and resellers. Customer service all the way to your seat, 2000-2022 StubHub. But the "accept Tickets" button will not work. Then confirm "Reset Network Settings". StubHub Discount Codes - $30 OFF in August 2023 - CNN Coupons You are buying tickets from a third party; StubHub is not the ticket seller. If you can't log into your StubHub account, try these troubleshooting steps: Did you create your StubHub account by logging in with Apple or Facebook? I don't know what to do anymore. Print. l live in UK. All Rights Reserved. When viewing your order, if your tickets are: Mobile transfer We'll email you instructions to get your mobile transfer tickets Review Getting your Mobile transfer tickets to walk you through accepting the ticket transfer. I still have not received an email, there are no tickets in my ticketmaster account, and the stubhub app now says that the tickets are "ready" and to "accept the tickets using xxxxxx email on the site where the seller made the purchase." If the tickets are in your AXS account then I think you are all set. Double-check the date and time on your tickets match the listing details. StubHub app not working? All Rights Reserved. MLB Ballpark app FAQ | Toronto Blue Jays Regular tickets, VIP tickets, and Philadelphia Eagles's schedule for the 2020 NFL season. Solved: Accepting tickets - StubHub Community Here is how to fix: Follow the StubHub android app crash troubleshooting guide Here . I bought my tickets for a show back in November. Sold tickets on StubHub but don't have them anymore : StubHub Ticket buyers and sellers say StubHub owes them after - Marketplace I bought tickets off of seatgeek, but they're transferred from . Trying to buy tickets and it gives a fault. Go back to "Settings" "Connections" "Mobile Network" "Network Mode". Customer service all the way to your seat, 2000-2022 StubHub. Yes With only these four steps, your refund request is faxed. and our Those features are as follows: 5 11 comments Add a Comment pharmagal722 1 yr. ago Same goddamn problem. may be higher or lower than face value. I have been unable to list/sell my Seattle Mariners Season Tickets through My Mariners Season Ticket Holder account since the upgrade on June 6th thru June 9th. November 5, 2021 How to Sell Tickets on StubHub: Important Things to Know Contents hide 1 What is StubHub? If your order details are saying the Mobile transfer tickets are transferred but you don't see an email, double-check a few things in case you originally missed it: If you can't find the email after following these steps,contact usso we can help you further. Not looking for Accept? Help?! Follow these steps to resolve intermittent StubHub app issues: This issue is usually caused by your network. Make sure your email address is spelled correctly. But again, they're not showing up on ticketmaster, and still no email. Accept Tickets - StubHub The tickets just sold, and I got an email telling me that I need to enter the barcode to deliver the tickets. Why can't I accept a ticket transfer invitation? - Ticketmaster Help us improve this article with your feedback. Sorry we couldn't be helpful. A week after StubHub updated their app, significant problems continue and could last 'a few weeks' Fans have experienced vanishing listings, not receiving tickets, tickets sold multiple. For more information, please see our One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Some issues cannot be easily resolved through online tutorials or self help. The seller decided to do a re-transfer to my actual email, and that I should get the email by this morning. I received my notice to accept my tickets and it has taken me to Tickemaster. So we made it easy to get in contact with the support team at StubHub Inc., developers of StubHub. I then looked an. Now, put your network on 4G e.g. Phone: 1.866.STUBHUB (1.866.788.2482) You can also visit StubHub's help center to ask a question or to read more about a particular topic. i have taken to contacting customer . Barcodes aren't working on my StubHub listing : StubHub Use of this website signifies your agreement to our, / Didn't get Mobile transfer ticket transfer offer email. Does it take a long time to receive the transfer email and I am worrying over nothing? The ability to change the 'quantity' sold when reselling tickets previously purchased . StubHub offers toll-free customer service 7 days a week. Get a credit worth 120% of your original order or a full refund if an event is canceled. If you have any questions, feel free to contact StubHub by email or phone. Welcome & Announcements; Support Forums; Buy . Use the 6-digit access code from your order confirmation email to see your tickets: Select "Sign in." Under the sign in button, select "Bought tickets as a guest? We recommend searching your inbox for keywords like. StubHub down? Current problems and outages | Downdetector Philadelphia Eagles tickets are available on StubHub from . Include any dashes and make sure there's no space at the end. Not all are available for each event. What can I do to either get my money . Every order is 100% guaranteed, with customer service all the way to your seat. We recommend searching your inbox for keywords like transfer, the artist, event, or venue name. Help us improve this article with your feedback. Ask the Community Contact Support When will this problem be resolved? Event ticket and parking pass not included. StubHub is the worlds top destination for ticket buyers and resellers. I'll try to keep this short but it's kind of a long one. I feel like it's starting to look like I won't be attending because of this broken transfer system. Bought & paid for tickets. If that email has an 'Accept tickets' button, select it. Prices are set by sellers and may be above face value. See if you're entering barcodes exactly as they appear on the tickets. We recommend adding them to your Apple Wallet, Google Pay, saving the link, or bookmarking the mobile web page for easy access once you're at the event On event day, log in to the account where the tickets are stored (where you accepted them). Alert says tickets are no longer available : StubHub Show the ticket on your phone to scan it at the gate. Ticketmaster won't allow me to transfer tickets to buyer Go to solution Barcode for mobile tickets not recognized I listed a mobile ticket that has a barcode. If you have replacement tickets to offer, list the . 1.2 How to Create an Event on StubHub 1.3 How to Sell Tickets on StubHub 1.4 The Types of Tickets on StubHub 2 Alternative to StubHub 2.1 What Is TicketsCandy? Prices Did you find it helpful? No. After accepting the tickets, you're done! No. Got e mail from Alejandra saying I got the tickets. Any idea of when these incredibly important features will be made available again? All rights reserved. Trying to buy 4 tickets for Friday July 29th red Sox game. My tickets aren't working at the event : StubHub Sometimes, an error message that Something went wronghappens when buying tickets. This is a ticket for the tailgate party only. Be sure to keep your proof of transfer email from Ticketmaster, just in case. Getting your Mobile transfer tickets : StubHub You are buying tickets from a third party; StubHub is not the ticket seller. If I do not "accept my ticket" will I get my money reimbursed? If it's past 10 AM on the day of your event and you don't have the tickets, please contact us.