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A message from Cynthia Fayer, RNDirector of Nursing. I ended up doing most of the care to the point where the nurse noticed and switched me to work with a different person the next day I came in. North Carolina I loved the patients and the nurses, but the CNA's made me not want to stay. Exciting news - Lids stores are open across the U.S. and Canada and our team is ready to help you safely find the latest headwear, jersey, and apparel styles from the brands you love. A Decrease font size. Hillcrest Raleigh strives to treat our patients as we would like to be treated. The staff was so kind, so patient and always happy to see my family when we came to see my dad which was several times a day. View ownership information. It had only 0.02 hospitalizations per one thousand long-term resident days, which is an impressively low figure. If there could be a worse place, I haven't seen it yet. After considering the quantity of nursing care, we then looked at the nursing home's vaccination records. There were times that she had to wait extensive times for her insulin and pain medications. Thats why, when making the tough decision about how best to care for your family or friends in the coming years, our team will help you take the uncertainty out of this difficult decision. We explicitly disclaim liability in connection with your use of this information. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); https://www.bluecrossnc.com/about-us/policies-and-best-practices/transparency-coverage-mrf#. I highly recommend Hillcrest for rehab and end of life care. Serving Durham, Orange, Chatham, Wake & Johnston Counties, Outpatient Physical Therapy 919-627-6700, 4215-B2 University Drive Durham, NC 27707, 2023 Hillcrest Convalescent Center. They had a number that I could call to set up a visitation appointment with mom, so it was good. I would not recommend this place at all. The director was awesome and approachable. I was right behind the ambulance in a car and yet the answer was NO. County: Wake Nursing Homes in Wake County. Area Map The whole communication and the woman in charge of that was terrible. So, you need to take precautions. They did not have a fall risk sign on her or anything. I'm quite sure that my friend is not the only patient that suffered from abuse and neglect in your facility. That is not the case at other facilities we have stayed in. Each community has a certified number of beds that are available. Penalty Enforcements The list of amenities for each location is unique & extensive; so we invite you to choose the location that is the best fit for you and your family to learn more. Hillcrest Raleigh is situated on over 6 acres nestled in the hills above Crabtree Valley. Here is a list of services that our expert team provides to our residents at both locations, as needed: These additional services are available to our long-term care residents living at our Durham location: No matter the level of support you may require now and in the future, the staff at Hillcrest stands ready to be the solution you are looking for. 6325 Falls of Neuse Rd., Suite 35-259 | Raleigh, NC 27615 Falls leading to serious injuries are considered to be a measure of the quality of nursing care at a nursing home. They said because he had a wheelchair, he couldn't have a walker. What , Low-Income Housing For Seniors Read More , Deciding on senior housing can be difficult. 2010 - 2023 The Nursing Home Site is a free service designed to provide families with accurate and detailed profiles for nursing homes throughout the United States. I have two complaints/observations to share in this note. The nurses and cna's have all been great. You may have chosen this senior housing option to maintain your independence and boost your social life, while getting some daily help with tasks. In Hillcrest Raleigh at Crabtree Valley, 88.29% of Patients. User Reviews and Ratings Hillcrest Raleigh at Crabtree Valley Nursing Homes There are stark differences between these two types of care facilities and youll want to understand their unique features. Thanks to our extensive team of expert health care providers, we are honored to provide long-term care in both Raleigh and Durham, North Carolina. My great grandmother was recently living at Hillcrest temporarily for rehab due to a fall that led to a fractured hip. My dad also had a diabetic ulcer on his leg that needed special wound care. They had a cooler there with water bottles for the visitors; they were very accommodating in that respect. * Service-Rich Assisted Living (Durham Only) Rehabilitative Care Long Term Care In-Home Support Care | Privacy Policy | Disclaimer | Nondiscrimination Policy. Raleigh-Durham, $ In addition, our comprehensive 24/7 skilled nursing care features Hillcrests legendary Elegant Care that provides a unique quality of life for our long-term residents. Twitter Short-term care grades are generally used to judge a facility's rehabilitation services In order to offer highly scored rehabilitation services, nursing homes generally need to offer higher levels of skilled nursing. It was exhausting having our loved one there. Hillcrest Durham offers residents unsurpassed privacy, personalized care, and convenience in the heart of the Bull City with the support of 24/7 skilled nursing. When it comes to skilled nursing, our staff is focused on exceeding expectations by treating our residents like guests. In fact, we awarded it an above average score of B+ in this category. It was small, but there was not enough privacy; there's just a curtain between you and the other bed. Hillcrest Raleigh At Crabtree Valley Overall Rating is . Lids x Barstool Sports Store Locations UTI's are often linked to facilities with lower levels of hygiene. HILLCREST RALEIGH AT CRABTREE VALLEY RALEIGH, NC - Healthcare Compare Try using the call bell and HOPE someone shows up within a minute or two, unlikely although you can clearly hear employees laughing and talking right outside your door. My husband didn't care for the healthy food that they served. Wellness In Hillcrest Raleigh at Crabtree Valley, 3.14% of Patients had UTIs. Antipsychotic drugs are administered to patients for a variety of medical conditions, such as cognitive disorders. This is especially true if your senior has dementia or other conditions. By using our website, you agree to the Terms of Use and Privacy Policy. Most Of Staff Has Horrible Attitudes , Snappy With No Smile-Unwelcoming With Complete Lack Of Communication and Understanding. This tells you the percent of patients showing symptoms of depression. Last Ownership Change: 07-07-2015 The other thing I want to say is that their visiting hours were really, really short. Does this page answer your questions about Hillcrest Raleigh at Crabtree Valley? Pricing By using our website, you agree to the Terms of Use and Privacy Policy. The rooms were nice and clean. Thank you Hillcrest Raleigh! I had 3 different people train me. The rooms are shared so I can't give it a 5 star but the manager said they are working on getting more private rooms. I got out of there as soon as possible but feel it is important to share my observations with other people so can they avoid the same dangerous and dreadful conditions as I did yesterday. SNF, CCRS, and ALFs The outside is beautiful, really clean, and well kept. Maps and Directions. A Increase font size. Put underclothes on the patients. I could go on with more but I think this is already getting long. t.src=v;s=b.getElementsByTagName(e)[0]; No one from the facility would offer another space for to visit or even acknowledge the problem. It is quite obvious that not only do they not read the charts but feel they have authority to change the dose of her meds that were prescribed by her doctor. However, my last mentor was awful. The entire staff has been very kind, attentive, friendly and caringfor me and my mother. View Nursing Homes in North Carolina, Learn more about Hillcrest Raleigh At Crabtree Valley, Inspection Results Although the website claims their chef is something resembling a world-class gourmet, the meals are barely adequate and rarely hot by the time they are delivered to you. It was during COVID, so I can only visit with her outside. He was miserable there and I am sorry we ever had him brought there. We awarded this it an overall grade of B+, which is a well above average rating. They also promised after care when it was time for her to go home and they completely failed. These devoted individuals ensure the highest level of care, most comprehensive treatment, and close personal attention to each residents needs and concerns. The nurse then angrily said well then she will have to stay like she is ( slipping out of the chair)I then watched her race down the hall with my mom practically sliding out. I was there quite often and when I would ask them to help with something, they would be right there to help us with things. | Site designed and managed by WRAL Digital Solutions. Finally, we assessed the number of patients that eventually returned home from this facility. His physical therapists were wonderful but the staff shortage there contributed to slow response time for his needs. This place is great!!!! n.queue=[];t=b.createElement(e);t.async=!0; Unfortunately, it does not appear that this facility provided information on registered nurse or physical therapist staffing. A copy of a bill would be an example of appropriate proof of residence. I am blaming it on poor wound care and unsanitary room conditions. I was never in his room. The patients that I have visited have been well pleased with the care and attention they have received. The room he stayed in was nice. Higher levels of depression may imply worse patient care. I made several complaints to nurses and supervisors about the complaints that were given to me. ( I Visit Every Week Under Care Services ). Hillcrest Raleigh At Crabtree Valley Summary Hillcrest Raleigh At Crabtree Valley 3830 Blue Ridge Road Raleigh, NC 27612 (919)781-4900 Medicare Rating Overall Rating Health Inspection Quality Management Staffing Nurse Staffing Source: Data.Medicare.gov Fines, Penalties, and Complaints 1 Number of Fines $ 1,300 Total Ammount of Fines in Dollars Her first stay of twenty days was a very pleasant experience with everyone on staff. Hillcrest of Jobs, Employment in Raleigh, NC | Indeed.com They can be reached by phone at (919) 781-4900. We use this statistic in calculating both nursing and long-term care grades. There were so many circumstances regarding abuse, neglect that were willful and criminal. P.S. Crabtree Valley Mall (Raleigh) - All You Need to Know BEFORE You Go They don't brush teeth. Hillcrest Raleigh At Crabtree Valley in Raleigh, NC Please consider trying our custom search box below. I would think twice before ever putting your loved one there. Each time I visit I get more upset and frustrated with this HOLE. Not sure whether independent living vs. assisted living is right for you? 3 Ways to Help You Pay for Long-Term Nursing Home Care, Using V.A. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Learn how youll benefit with optimal clinical outcomes and greater satisfaction. Hillcrest Raleigh At Crabtree Valley in RALEIGH, North Carolina has 134 beds compared to the North Carolina average of 103.91 and a National average of 106.16. They offer residential councils. They were really good. It is located in Wake county at 3830 Blue Ridge Road, Raleigh, North Carolina 27612. By clicking "Send", you agree to our Partner's Terms of Use. Therapy staff is amazing nursing and aids deplorable. Hillcrest Convalescent Center in Durham has acquired the 134-bed Crabtree Valley Rehab facility in Raleigh. I was recovering from hip surgery; unfortunately, my bed was much more uncomfortable than the oversize room chair.The plus side includes the AMAZING STAFF. SITE MAP | ACCESSIBILITY, Supporters of NC Skilled Nursing Facilities PAC, Find Skilled Nursing Care in North Carolina, High Contrast: White Background with Black Text. The nurses were ill-prepared in giving her medication at the proper doses. Directions The action you just performed triggered the security solution. Compare the qualified staff availability at Hillcrest Raleigh at Crabtree Valley against the Raleigh, North Carolina regional averages for nursing home staff availiblity among Registered Nurses, Licensed Practical or Vocational Nurses, and Certified Nursing Assistants and Therapists. Ratings from residents, family members, and visitors to our site are available below. My dad was a patient at Hillcrest for about 2 months and I could not have been happier with the care he received. During my stay of three weeks, I noted:All staff is cheerful and helpful.The facility is very clean and well managed.The response to my call button was always under 3 to 5 minutes.Any problem was promptly solved by the nurse surpervisor, David.