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Sincerely, Puran Gautam Resident Manager, Hotels near The Sands Khao Lak by Katathani. We were LE and got cocktail hour free. We appreciate your feedback regarding the pillows, and we will take it into consideration for future improvements. It offers a perfect exhibition hall that displays different styles of nature, art and exciting designs, along with tickling the visitors senses with joy, fun, comfort and lasting memories. (One thing to consider regarding the environment- could paper straws be used instead of plastic ones, and could the cleaners be encouraged to turn off lights after cleaning rooms? Dear Madam/Sir, Thank you for taking the time to share your feedback with us following your recent stay at The Sands. 7.The room service food also is not very fresh or good. Pools: felt let down as looked better online. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Now $35 (Was $79) on Tripadvisor: The Waters Khao Lak by Katathani Collection, Khao Lak. The Leaf on The Sands by Katathani Resorts | Khao Lak No one responded to me and helped me. The Waters Khao Lak by Katathani Collection - Tripadvisor The exception for the food was the Dinner menu at Tallay which was amazing. Hotel Website Design by Hoteliers.Guru, Read . It's great that you found the pools and slides enjoyable, although we regret any staffing concerns you experienced. What a terrible experience I had . It had been a week now . The hotel is nice, the waterpark is not quite as big as imagined from the photos on the website. There are more places to choose from in the, Frequently Asked Questions about The Sands Khao Lak by Katathani. The Leaf on The Sands is located closed to its sister resort, PDF STAY 1 SAFE - Katathani We're sorry to hear that the beach conditions weren't ideal during your stay due to the green season. Reserved. Breakfast was absolutely rammed. Stayed in a family room which was definitely big enough. The buffet breakfast was adequate, but after 10 days, felt a little same same. May be trying to make an excuse? For years, we have faithfully followed the 3 Rs (Recycle, Reuse and Reduce) and along with this years World Soil Day Save Our Future, we continue to support and use, as part of our hotel policy, these 3 elements and incorporate the stopping of soil erosion with in doing so, we save our future. Along these efforts, we also recycle 70% of generated waste and 30% is incinerated. Our resorts are situated in prime locations in Phuket, Khao Lak and Chiang Rai 1 SAFE PLACE 2 SAFE PROCESS 3 SAFE STAY - All of our resorts offer ample public spaces - We have redesigned the layouts at all of our facilities and set guest capacity limits at every outlet. Does The Sands Khao Lak by Katathani offer any business services? We apologize for any inconvenience you experienced during breakfast and the Saturday BBQ dinner. Katathani Collection is an award-winning Thai-based hospitality group with over 30 years of experience. In the meantime, we are doing all we can to update our facilities and train our staff further so that we can welcome our guests back, once the situation returns to normal. or the tropical setting across the lane at our superior Bhuri Wing at our Kata Noi Beach resort. All rooms are pool-view or facing lush green gardens. The Leaf is located at Khao Lak center, mere steps from well-known shopping and culinary with my warmest regards, Taychita Mukachanan (Chita) Customer Relations Manager, Just returned from the most fabulous two week stay at The Sands. with ample spaces provided for bringing people together and for offering the peace and Own or manage this property? I spoke to the staff. Call: 076 318 350 E-mail: executive@katathani.com. Our prime beachfront location in Khao Lak center has tropical contemporary design and architecture. We noted some improvement issue which you mentioned here and will try our best to fix that soon. The next day I went back to the hotel and net CRM and FOM. Yes, dry cleaning and laundry service are offered to guests. The Sea Galleri by Katathani is a collection of masterpieces which are inspired by nature. We appreciate your feedback about the food and drinks. From bars and restaurants to pools, gym, and family-friendly options, we strive to provide something for everyone. We are delighted that you enjoyed your pool access room and that you found our hotel to be pleasant. The apearance is deceiving We took a family room with a slide 1. smelled moldy and there was mold on the lights. It was low season and a bit wet whilst we were there and the hotel. It was okay. Our luxury Phuket beach resort is located on the Southwest coast of Phuket Island in secluded Kata Noi Bay, less than an hour from Phuket International Airport and a world away from all care. Whilst Breakfast could be busy, the only item that was always out was Bacon. Not sure how it would be in high season though. Thank you once again, and We genuinely hope to have the pleasure of welcoming you back in the future for another fantastic experience. The Leaf is located at Khao Lak center, mere steps from well-known shopping and culinary attractions. We hope to have the opportunity to welcome you back in the future and provide you and your family with an even better experience. The location to the town is so perfect, that we preferred to venture out and eat in the plethora of restaurants in the area. Relax all day with an ice cold drink at hand; enjoy a nature walk to the beach -- what holiday can be better? Dear Madam/Sir, Thank you for sharing your thoughts about your recent stay at Sands Khao Lak. If you find a better rate though the internet, we will Hotel Website Design by Hoteliers.Guru, Read Recycled breakfast food and just not great. What are some of the property amenities at The Sands Khao Lak by Katathani? Artistic design fused with a flare of oriental elegance among exquisite colors and lines. Does The Sands Khao Lak by Katathani have airport transportation? Your feedback is incredibly valuable to us, and we will use it to improve and provide a more diverse and enjoyable dining experience. Katathani Collection is an award-winning Thai-based hospitality group with over 30 years of experience. Thus, please open sales of Katathani Phuket Beach Resort, The Shore at Katathani, The Sands Khao Lak and The Riverie by Katathani from 1 June 2020 onwards. a walk to the beautiful Nang Thong beach is just a stones throw away. We are eager to welcome you back in the near future to The Sands Khao Lak and create more memorable moments for you and your family. At Katathani Phuket Beach Resort, we have over 20 m of greenery for our guests to relax and enjoy. App Privacy for We were in aqua zone near kids pool. We apologize for any inconvenience caused by the temporary closure of our Talay restaurant and appreciate your understanding. brighten your morning. We never ate dinner at the hotel, but our kids always had lunch at Mantra and never had a complaint. The unique triangulated layout enhances the sense of a warm family gathering space. new! The Sands Khao Lak by Katathani is a resort for everyone from individuals to couples to families. Welcome home. If kids are less than 6 then this would be great. On a flatland embraced by hundreds of tropical trees and plant species, this resort is suitable Once again, we truly value your feedback and will use it to enhance our services. Cozy rooms for couples located in a low-rise building surrounded by natural views of Has everything you can think of including bars, restaurants, breakfast buffet, happy hours, pools galore, gym, family friendly facilities and activities, massages, yoga, cooking courses and an inclusive activities program. We're delighted that you appreciated the beauty of our setting and enjoyed the convenient location. After that day , no one called me to ask if I am ok or not ? We expect that the hotel closure mandate will be eased up in May. Located just 100 meters away from the beach, We're delighted that you enjoyed the array of facilities and activities we offer. The bathroom area is large and has plenty of bench space. Sincerely, Puran Gautam Resident Manager. Your comments will be shared with our culinary team to improve our offerings further. four rooms. It's great to know that our friendly staff and well-maintained facilities left a positive impression on you. Luxury escapes deal. Do try the great restaurants outside the resort, the food was amazing and prices very reasonable. Your kind words truly warm our hearts and motivate us to continually provide exceptional experiences to our guests. However, we apologize for any inconvenience caused by the room feeling damp and musty. We have designed the resort in different wings-- Lagoon Wing, Seaside Wing and Aqua Wing-- to serve different needs and diverse lifestyles. Our resort has a Best Rate Guarantee policy. We're thrilled that you chose our resort for your family vacation and that you found the family room spacious and suitable for your family of four. Sincerely, Puran Gautam | Resident Manager, An excellent resort with friendly helpful staff. Dear saeagle, Thank you for taking time sharing your experience at The Sands Khao Lak. While was collecting the tuna sauce, the cover closed . was nowhere near full. Overall is was okay. A tasteful twist of Thai traditional style. My hand is now very painful. The Riverie by Katathani, Chiang Rai - a classic-contemporary Five-star Hotel nestled on an island in the middle of the Kok River, embraced by an exquisite garden landscape of beautiful trees. Katathani Collection is an award-winning Thai-based hospitality group with over 30 years of experience. The buffet dinner was also a bit of hit and miss. For some reason the slides and the lazy river only operate at certain times of the day as per a set schedule which was a little strange as it forces everyone on at certain times. The junior suites are really the way to go as the pool access was most enjoyable. We're actively working on ensuring that our guests have everything they need for a seamless and relaxing experience by the poolside. Highly recommend the waterfall 15 mins by cab away though - that was a great half day as had rained a lot previously and lakes were beautiful and cool to swim in. Thank you for bringing this matter to our attention. If there is anything else you would like to discuss or if you have any further concerns, please do not hesitate to reach out to us. Claim your listing for free to respond to reviews, update your profile and much more. Our tour desk arranges a variety of tourist activities and excursions to neighboring islands. parents some separation from the children. energizing and exciting activities. while the upper level offers extra privacy with a generously sized balcony. Your feedback is invaluable to us, and we'll take your insights into account as we continually strive to enhance our guests' experience. Maximum for 2 persons. In one year, that totals a staggering recycle and reuse of over 510,000 kg. within a +66(0) 76 485 478, 2019 The Leaf Resort On The Sands All Rights We are thrilled to learn that you had a wonderful dining experience at Talay restaurant during dinner. It's fantastic to know that the separate kids' area with pull-out beds worked well for your little ones. in the stunningly beautiful south and north of Thailand. Best Hotel For Families In Los Angeles . Choose a diffrent Hotel if you wish to be in a 5 star Hotel. If wed paid full price it would have been a massive disappointment! Book Now The Leaf on The Sands If you're a nature lover looking to relax at a affordable resort within a convenient location, The Leaf on The Sands is the perfect place for you! AWARDS Hall of DREAMS Join us, explore this paradise in Khao Lak! of waste per year! Thank you for taking the time to share your feedback with us. We hope for the chance to welcome you back and provide an improved experience in the future. The Breakfast Buffet, there is a poor selection and part of the food seems to be sitting outside to mutch time (a specialy the poached egg) You can't leave you plate for a moment as birds will pick your plate. We were fortunate to book a pool access family room and this gave us the perfect opportunity in the afternoons to put down our little one and allow our older one to continue with her fun in the water. Sincerely, Puran Gautam | Resident Manager, Recently stayed at The Sands for 6 days in July. We sincerely appreciate your patronage and look forward to the opportunity of welcoming you back in the future. Enjoy living with a magnificent view, nearest to the beach of all our suites. I can imagine that in high season the waterpark area must be incredibly busy with loungers at a premium. conveniently located close to the centre of town. (to rest), Aqua Wing The Leaf Oceanside by Katathani Resorts | Khao Lak (to play), Seaside Wing KATATHANI COLLECTION OF RESORTS The Katathani Collection have raised the standard of safety in order for everyone to stay in confidence. travelers of all ages. accommodation is equipped with a sky-lit shower. Feel the generous outdoor space of the resort, Top room amenities include air conditioning, a flat screen TV, and a refrigerator. The Riverie By Katathani Collection of Resorts - Chiang Rai But this is really not the end of the world as the choices are endless. Do choose the middle block at the aqua wing. Overview Documents | Katathani Phuket Beach Resort | Official Hotel Not usable until after 2ish as tide reaches the steps. Which room amenities are available at The Sands Khao Lak by Katathani? We understand that emotions can run high in such situations, and it is essential for us to maintain transparency and honesty in all our interactions. Email: booking-ocean@theleafresort.com. Is parking available at The Sands Khao Lak by Katathani? The adult area is located next to an extra large balcony for guests to enjoy a lush garden view from this family accommodation in Phuket. At The Sands, we always aim to exceed our guests' expectations, and we regret that we fell short in some aspects during your stay. This is the perfect suite to accommodate a family!, well-appointed in a tropical Thai design with a touch of cheerfulness for kids. Went a few times but quality such we just went elsewhere. Stay strong and we hope to get through this difficult time together, soon. Yes, free parking is available to guests. Katathani Phuket Beach Resort 5,773 reviews #58 of 174 resorts in Phuket 14 Kata Noi Road, Kata Noi Beach, Karon, Phuket 83100 Thailand Visit hotel website 011 66 76 318 350 E-mail hotel Write a review View all photos (7,031) Traveler (6490) Pool & Beach (1665) Videos (9) View prices for your travel dates Check In / / Check Out / / Thank you so very much to everyone who made our holiday so fabulous. Additionally, we were delighted to hear that you had a great time exploring local restaurants and enjoying the sanctuary. Reserved. Set amidst beautiful gardens, the shape of this lovely lodging resembles a chalet with The resort provides spaces for bringing people together and for offering the peace and solitude others desire. Facilities for every age and lifestyle. Hit my hand, injured my hand. The hotel really should do more to control this. Hotel Website Design by Hoteliers.Guru, Read Adult pool bang in. The challenge with keeping rooms fresh in the rainy season must be huge and we found that keeping the doors closed and the air conditioning on really helped. Best 5-Star Hotel In Los Angeles: Hotel Bel-Air. The 10 Best Hotels In Los Angeles 2023 - Forbes Pool acces rooms is amazing. Can not wait to return. We have designed the resort in different wings-- Lagoon Wing, Seaside Wing and Aqua Wing-- to serve different needs and diverse lifestyles. The provision of, alternate pillows was important as the base models are extremely soft. variety of tropical plants. The Sands Khao Lak by Katathani | Official Website Staff: very good and smiley, doing a great job. Loved seeing the two elephants in the Khao Sok sanctuary and pleased we were not tempted to go and bathe or ride elephants at another sanctuary. Once again, thank you for staying with us and for sharing your honest thoughts. ), Dear Madam/Sir, We are thrilled to hear about your fantastic two-week stay at The Sands Khao Lak! Kids too old for the splash park and take that away and its an adult pool and a regular pool near the beach left. Beach pool - fine nothing special. Dear Sir, We sincerely apologize for the unfortunate experience you had during your recent visit to our hotel restaurant. Please know that we take such matters very seriously and uphold the highest standards of integrity and service. Kids pull out style twin beds so fine for 2, separated by doors to adult room and balcony. More, +66(0) Best Hotel In Los Angeles Overall: 1 Hotel West Hollywood. Katathani Collection is an award-winning Thai-based hospitality group with over 30 years of experience. Join us, explore this paradise in Khao Lak! We are unwavering in our commitment to adopt greener practices for a more sustainable future. Last 2 days lovely blue sky and no rain. The staff were always friendly and accomodating. Close to Kata Noi Beach, Katathani Phuket Beach Resort provides a free breakfast buffet, a beach bar, and a grocery/convenience store. Choose from the Phuket beach-front suites in our luxury Thani Wing We strive to create a comfortable and enjoyable environment for our guests, and your feedback will assist us in making the necessary improvements. It warms our hearts to know that you found our staff to be friendly and helpful throughout your stay. Katathani Collection on the App Store We believe that excellent service is the cornerstone of a memorable experience, and it's truly rewarding to know that our team made a positive difference. Breakfast was repetitive and variety was not that great. The Grand Deluxe room features a sliding door to separate the adult bedroom from the kids bedroom. Villa layouts feature plentiful windows to welcome natural 2nd floor - couldnt justify extra for pool access and probably right on reflection. Really very sad and very angry . Nevertheless, we truly hope that there were still enjoyable moments and experiences throughout your time with us. per day of garbage. Yes, The Sands Khao Lak by Katathani offers airport transportation for guests. The beach is kind of a no go area as there are rocks etc, so don't expect to be able to spend time in the beach. This suite at our Phuket beachfront hotel offers you the closest view of the ocean, Our wonderful suite offers a stunning seaview from almost every corner. Katathani Phuket Beach Resort Kata Noi Beach, Phuket, Thailand. We enjoyed the food (as did our fussy 7-year old). And requested to see the restaurant supervisor or manager. The large private terrace is surrounded by a It obviously creates much bigger sprays and really is unfair on small kids trying to play or swim nearby. Thank you again for your review, and please don't hesitate to reach out if there's anything we can do to assist you in the future. Together, the campaign Stop soil erosion, Save our future is envisaged to raise awareness on the importance of sustaining healthy ecosystems and human well-being by addressing the increasing challenges in soil management and, raise the profile of healthy soil by encouraging governments, organizations, communities and individuals around the world to engage in proactively improving soil health. tropical sanctuary. Your kindness compliments has been passed to our team and they all look forwards to welcoming you back here again soon. More. Your positive comments encourage us to strive for even higher standards in all our dining options. Lagoon Wing We apologize for any inconveniences you encountered during your stay. The Leaf Oceanside brings you the beauty of the blue sea and exotic, green gardens. +66(0) 76 428 842 Book Now Experience our 2 Resorts The Leaf on The Sandsand The Leaf Oceanside where your holiday will be filled with tranquility and connection to nature! We are delighted to hear that you had a lovely time in a great area and enjoyed the amazing food. We selected half-board but would most probably have breakfast only if we went back. We will give you additional updates when there are further changes. Katathani Collection of Resorts We are here to serve you and to ensure you have an unforgettable stay with us. Your continued patronage is truly appreciated, and it is an honor to have you as our valued guest. She even raised her voice at me. Yes, guests have access to a pool, a fitness center, and locker rooms available in the fitness center during their stay. We're delighted that you appreciated the beauty of our setting and enjoyed the convenient location. Simply send a link or print-screen attachment pointing to the available rate, our The Leaf Oceanside awaits you. It's wonderful to know that our Pool Access Junior Suite and gym facilities met your expectations. 6.Thete is no shuttle service to the road (not for free at least) as the Hotel is located around 250 meters from the main road. Best Boutique Hotel In Los Angeles: The Georgian. Dear Madam/Sir, We would like to extend our deepest gratitude for choosing our family resort in Khao Lak for the third time. Perched on Kata Noi Beach overlooking an exquisite view of the Andaman Sea,Katathani is the premiere Phuket wedding destination offering perhaps the most idyllic wedding experience on the Island. Thus, please open sales of Katathani Phuket Beach Resort, The Shore at Katathani, The Sands Khao Lak and The Riverie by Katathani from 1 June 2020 onwards. We had 2 dinners included with our deal and went for the Saturday bbq. We wholeheartedly share your environmental concerns. Dear Valued Partners, and Aqua Wingeach catering to diverse needs and lifestyles We would have been better in other zone as rarely used kids pool. We truly value your feedback as it helps us improve and enhance our guests' experience. Great location right on the beach and the most amazing aqua zone with a lazy river and water slides for the kids. Moo 7 Kukkak Takuapa Phang Nga 82220, TEL:+66 (0) 76 428 800 or +66 (0) 76 428 828 Best regards, perfect for guests who want a large room or a family of 4. unwind in this wonderful room with a balcony facing the lush green garden. We assure you that we have taken this incident seriously and are committed to making necessary improvements to prevent such occurrences in the future. [KHAO LAK, PHANG-NGA] Address: 10/18 Petchkasem rd. Happy hours at both bars - cocktails only, beer same price all day. Music and a few activities at the pool would be great. Your trust in us is greatly appreciated. Lovely family resort in great area in Khao Lak. Are there opportunities to exercise at The Sands Khao Lak by Katathani?